Frequently Asked Questions

Is there power?

We are off the grid and have solar power to power lights.

However, there are no power points. If you need to recharge your phone, camera and the like, bring your power bank and chargers. We can also charge devices in the main house. 


Where is Wainamu?

Wainamu is on the West Coast of Auckland, New Zealand at Te Henga (Bethells Beach). Wainamu is a 40-minute drive (35km) from Auckland Central, and a 48-minute drive (48km) from Auckland Airports.


What is the check-in process?

72 hours prior

At least 72 hours prior to your arrival, please email us with your estimated time of arrival.

We will set up a suitable place to meet you and personally escort you to your Wainamu campsite.

For guests checking-in Sunday to Thursday

Call us when you get to Swanson.

The mobile number for the Wheeler home at Wainamu will be provided once your booking is confirmed.

Swanson is 20 minutes from Wainamu and the last place you will get mobile phone coverage.

If we don’t answer the phone, please leave a message. We check it regularly.

We will personally meet you at the Bethells Beach car park on Bethells Rd, and escort you in your vehicle, into Wainamu where there is ample, safe parking.

For guests checking-in Friday or Saturday

Come to the Bethell’s Café and ask for Jim or Anna Wheeler at the counter.

We will personally meet you at Bethells Cafe and escort you in your vehicle into Wainamu where there is ample, safe parking.

Please keep in mind, Wainamu is a working farm so farm life, livestock and nature can on rare occasion, call for some patience.


Is there phone coverage at Wainamu?

We are off the grid! There is no mobile phone coverage at Bethells Beach. Swanson - 20 minutes from Wainamu - is the last stop for coverage. A landline phone number for the home of Jim & Anna Wheeler will be supplied with your booking confirmation for use in an emergency.


Are there laundry facilities?

No! So plan and pack accordingly.


Can I bring my dog?

Yes, you can, if you have booked the Hap's campsite. 

The dog basics are simple guidelines when your pooch stays towards our land and area. Up to date flea & worm treatment. Dogs on leads if prone to wander or chase rabbits. Otherwise, on the campsite, they can be with you. Pet beds provided by you and no pooches on the furniture, please. Doggie poos bags and bin spade provided. If any damage from your pooch occurs this needs to be replaced or repaired.


What is your cancellation policy?

  • Bookings cancelled prior to 14 days from arrival - 100% refund
  • Bookings cancelled between 14 and 5 days of arrival - 50% refund
  • Bookings cancelled 5 days from arrival – no refund

In the event that we have to revise your booking due to unforeseen circumstances, we will work with you to rebook you at another suitable time

Is there a toilet?

Yes! Each campsite has their own modern, private flushing toilet. No long drops here!


What is the bathroom set up?

Each camp has its own private bathing area exclusive to your camp. There is an open air bath & shower with hot & cold running water- so you can bathe in comfort & privacy under the sun or stars. Each camp has a modern, private flushing toilet and wash basin. The bathrooms are set slightly away from each campsite in a bush setting.


What should I pack?

Along with comfortable clothing, a sun hat, layers for warmth and in case of rain, bring walking shoes and your togs and beach towels should a swim tempt you!

Other items to bring include power banks and chargers for your electronics, ice for the chilly bin, torch or head lamp, shampoo & conditioner, and whatever food & beverages keep you nourished & happy.


Suggested Packing List:

  • Power bank & chargers for phones, cameras etc
  • Beach towels & togs
  • Camera
  • Ice for the chilly bin (which acts as your refrigerator)
  • Lamp/head torch and extra batteries
  • Shoes: hiking/walking shoes, easy-on shoes, water shoes
  • Sun hat & sunglasses
  • Wind jacket, warm layers, hat & gloves for around the campfire
  • Toothbrush, toiletries, shampoo & conditioner, any personal prescription medications

What food should I bring?

We supply local breakfast provisions, pantry basics and a fresh herb garden. There are also meal hampers you can pre-order and Bethells Cafe is open Friday, Saturday & Sunday from the Friday of Labour Weekend (usually late October) to Easter Monday. Bring whatever food & beverages keep you nourished & happy. For more information see EAT


Is there a First Aid Kit?

Yes, at each camp site.


Is there fresh water?

Yes. Each campsite has a fresh filtered drinkable water supply.


What to do with rubbish?

On site you will find a compost bin and a recycling bin.

All rubbish can be left behind. We will take care of it.


Are extra tents available?

Sorry, no.